Laura Woollacott

Laura Woollacott is an experienced professional in CRM management and business analysis, currently serving as the Zoho CRM Manager at Prime Secure+ since November 2023. Previously, Laura was a Salesforce Administrator and Business Analyst at Solutions Driven, where a strong focus was placed on analyzing business processes, implementing system improvements, and integrating a large tech stack. Laura's expertise spans across various roles and companies, including significant achievements in CRM implementation at CyberSafe Ireland, where 70% of the Salesforce system was delivered. With a background in key account management and technical support, Laura possesses a strong foundation in sales processes and client relations. Academic qualifications include an MSc in Pharmaceutical Analysis from the University of Strathclyde and a BSc in Applied Bioscience from Glasgow Caledonian University.