Karen Downes

Karen Downes is a seasoned professional in HR technology and operations, currently serving as a Senior Director at Prime Therapeutics since February 2024. Previously, Karen held the position of Director of HR Technology and Workforce Analytics at Xcel Energy, where responsibilities included establishing the HR Technology function and implementing a comprehensive HCM suite using Workday, ServiceNow, and UKG Dimensions. At C.H. Robinson, Karen advanced from Senior Manager to HR Technology Manager, playing a key role in global implementations of Workday and ServiceNow while aligning technology strategies with business objectives. Earlier experience includes roles in talent acquisition and recruitment at Digi International, Hays, and alwaysBEthere, along with project management and recruitment initiatives at N5 Ltd. Karen earned a Bachelor's Degree in Business Studies and Japanese from the University of Wales, Cardiff.