Jason Southall

Director Of Support at Print Manager

Jason Southall has a diverse range of work experience starting from 2004. Jason worked as a Supervisor/Materials Management Coordinator at Owens & Minor from April 2004 to January 2006. In 2006, they also worked as a Tech Support at Caremark and MLB.com from October to June. From 2006 to 2008, Jason worked as a Tech Support II at CVS/Caremark.

In 2008, they became an Installation Engineer at i365 until November 2010. Then, from November 2010 to June 2013, Jason served as a Systems Administrator at Serena Software, where they provided computer help desk support and troubleshooting.

Lastly, they worked at Print Manager, starting in May 2014 as a Director of Support. In this role, they prioritized, answered, and resolved support calls from customers, provided technical solutions for sales, and created technical support documentation. Jason also investigated and resolved complex issues, restoring customer confidence in the support team.

Jason Southall's education history includes attending the San Francisco Art Institute, where they focused on Web Design and Interactive Media, although specific dates are not provided. In 2001, they enrolled at LanOp Technical Training Institute and received a Certification in A+, MCSE, and MCSE II by 2002. From 2000 to 2002, they also attended Chabot College, but no specific degree or field of study is mentioned for this period.

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Timeline

  • Director Of Support

    May, 2014 - present

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