Desire Chukwuemeka

Desire Chukwuemeka has been working in the tech industry since 2017. In that time, they have held various roles at Privacy Bee, YouVersion, Upwork, Tek Experts, Nigerian Breweries Plc, and ShopRite. At ShopRite, they worked as a Customer Service Representative, providing accurate and appropriate information in response to customer inquiries. At Nigerian Breweries Plc, they worked as an IT Support Intern, providing day-to-day technical support to employees for a range of hardware and software-related systems. At Tek Experts, they worked as a Technical Support Representative, executing enterprise-level technical support and escalation functions for Microsoft products. At Upwork, they worked as a Technical Support Specialist, providing customer support for test users on minimum viable product usability and navigation. At YouVersion, they worked as a Product Support Specialist, diagnosing and resolving problems through discussion with users. Finally, at Privacy Bee, they worked as a Technical Product Support.

Desire Chukwuemeka's education history includes a Bachelor of Science in Biochemistry from Abia State University Uturu, Nigeria from 2014 to 2018, and a WASSCE/SSCE from Command Day Secondary School Enugu 82Division from 2005 to 2011. Additionally, Desire has obtained several certifications, including the McKinsey Forward Program from McKinsey & Company in September 2022, Technical Support Fundamentals from Google in May 2022, Fundamentals of Technology Sales from the University of Maryland in March 2022, Business-to-Business Sales and Sales Prospecting from LinkedIn in February 2022, Customer Service Foundations from LinkedIn in February 2022, CUST104: Business Communications from Saylor Academy in June 2020, Google Certified Fundamentals of Digital Marketing from Google Digital Skills For Africa in April 2020, and Content Marketing from HubSpot Academy in August 2020.