Matt Hickman

Matt Hickman, MBA, is an accomplished professional with extensive experience in operational leadership and strategic planning. Currently serving as a Territory Manager at Pro-Vigil Surveillance Services, Matt previously held similar roles at Carvana, where significant achievements included authoring a recognized Customer Experience KPI program and enhancing customer satisfaction metrics. A proven leader, Matt adeptly built high-performing teams, reduced turnover rates, and improved inventory management processes. Additional experience includes leadership positions at Bill Gatton Acura-Mazda, where substantial gains in profitability were achieved, as well as earlier roles at Delta Air Lines and CarMax. Matt holds an MBA in Marketing from King University and a BA in Public Speaking/Biblical Studies from Johnson University.