Yogendra R Dwivedi

Yogendra R Dwivedi is an experienced Incident Management professional currently serving as an Incident Management Lead at Prodapt since October 2023. Prior to this role, Yogendra held positions at Global Cloud Xchange as an Incident Manager and at Teleperformance as an Incident Management - Tier 3 Analyst. Yogendra also has experience as a Manager ServiceDesk at Uniserved Tech Solutions Pvt Ltd and as a Proprietor at Manan Enterprises. With a lengthy tenure at WNS Global Services, Yogendra progressed from Executive to Deputy Manager, overseeing various responsibilities including service desk operations and IT infrastructure monitoring. Earlier experience includes a role at IT Source involving third-party operations and team leadership at C&C Consultants in tele collection. Yogendra holds a B.Com in Commerce from A P College, completed in 1999.