Sudip Dasgupta is a seasoned professional with extensive experience in customer experience and operations management across various industries. Currently serving as the Head of Customer Experience at Product Madness since June 2020, Sudip previously held roles such as Customer Experience lead for EMEA at JUUL Labs and Service Centre Manager at Berendsen. Additional positions include Senior Account Manager at Pell & Bales, Partner Services Manager at News UK, and Client Delivery Manager for Nintendo at SERCO GLOBAL SERVICES. Early career experiences include Operations Manager at The Listening Company and Sales Professional at Dialaphone. Sudip's strong leadership skills have consistently driven award-winning customer service outcomes and operational success throughout a progressive career.
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