Jim Dippel

Jim Dippel is an experienced professional in the contact center and underwriting management sectors, currently serving as a Senior Manager at Progressive, where responsibilities include managing a 400-seat contact center in Tampa, Florida, and overseeing the underwriting team in Cleveland, Ohio. Previously, Jim held the position of Division Manager for the Midwest Region at Aetna from January 1995 to October 2003. Jim Dippel is Six Sigma Green Belt Certified and possesses a strong educational background, including a Bachelor's degree in Business Administration and Management from the University of Mount Union and a Master of Business Administration (M.B.A.) from Ashland University.