Customer Experience and Engagement

About

The Customer Experience and Engagement team at the Project Management Institute focuses on enhancing the overall experience and engagement of PMI's customers, partners, and volunteers across the globe. They work collaboratively to design user-centered experiences, foster successful partnerships, and ensure high levels of satisfaction through innovative engagement strategies and dedicated customer care. This team plays a pivotal role in bolstering PMI's mission by driving customer-centric initiatives and fostering meaningful connections within the global project management community.


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