The Customer Experience and Engagement team at the Project Management Institute focuses on enhancing the overall experience and engagement of PMI's customers, partners, and volunteers across the globe. They work collaboratively to design user-centered experiences, foster successful partnerships, and ensure high levels of satisfaction through innovative engagement strategies and dedicated customer care. This team plays a pivotal role in bolstering PMI's mission by driving customer-centric initiatives and fostering meaningful connections within the global project management community.
Amalia Salcedo-Marx
Channel Marketer
Brian Holt
Outreach Vice President
Carol M.
Manager Of Community Impact
Diego Ruiz Jr
Channel Sales Analyst
Dina Tasiou
Partner Success Manager, North...
Emeka Unachukwu
Partner Success Manager II
Gabrielle Agosto
Innovation Relationships Analy...
Gary Scharf
Global Head, Key Accounts
Helena Jones
Partnerships & Channel Manager...
J.t. Arentsen II
Manager, Channel Programs
Jaro Horvath
Global Enterprise Partner Enga...
Jasmine Rodgers
Customer Experience Service De...
Joanna Baidu
Partner Success Specialist, Af...
Joe Cahill
Chief Customer Officer
John Sammarco
Strategy AVP
Jose E. Irizarry
Global Channel Engagement - Ch...
Karen Leila Micah
Director, Channel Partnerships
Lauren Peiffer
Volunteer Engagement Platform ...
Mark E.
Director, Customer Care
Marlene Hong
Customer Experience Designer I...
Michael Pacheco
Lead User Experience Designer
Samantha Haines
Channel Sales Analyst
Stefanie Malti
Client Engagement Specialist
Terry Roberts
Business Development Lead - Ca...
Tim Douglas
User Experience Designer
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