Jonathan Downey

Director, Delivery Transformation & Strategy, Coe at Promontory

Jonathan Downey has a diverse work experience spanning over 14 years. Jonathan began their career at Desert Schools Federal Credit Union as a Member Service Representative, where they supported branch sales and operations initiatives. Jonathan later joined Bellco Credit Union as a Branch Supervisor, leading sales, service, and operations initiatives in their largest branch.

In 2011, Jonathan joined KeyBank as a Client Service Manager, managing all branch operations and training branch and lines of business on compliance and policy changes. Jonathan then took on the role of Relationship Manager and Certified Financial Educator, building and maintaining valuable client relationships and achieving personal and team goals.

Before joining Bank of America as a Financial Center Operations Manager, Jonathan spent a year at KeyBank in various roles, gaining experience in sales and service, branch coaching, and managing branch operations.

Most recently, Jonathan has been working at Promontory, a Business Unit of IBM Consulting, as the Director of Delivery Transformation & Strategy, CoE. Unfortunately, no end date is provided for this role.

Jonathan Downey attended Chandler-Gilbert Community College - Honors College from 2006 to 2008, where they pursued a degree in Pre-Dentistry with a field of study in Applied Science. Jonathan then transferred to Colorado Technical University and completed an Associate of Science degree in General Studies from 2008 to 2009. Jonathan continued their education at Colorado Technical University, completing a Bachelor of Science degree in Business Management from 2009 to 2011.

Links

Previous companies

Bank of America logo
KeyCorp logo
Desert Financial Credit Union logo
BELLCO CREDIT UNION logo

Timeline

  • Director, Delivery Transformation & Strategy, Coe

    June, 2015 - present

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