Darren Mills

Darren Mills has over 10 years of experience in the IT industry. Darren began their career in 2010 as a Technical Support Engineer at Barclays Bank Plc, where they were responsible for providing support to all users within the bank and in charge of Blackberry replacements and rebuilding/provisioning them. In 2011, they moved to Prudential Insurance as a Desktop Support Analyst. In 2012, they joined Satellite Information Services Ltd. (SIS) as a Support Technician and Kelway UK Ltd as a Soc Bridge Analyst, where they were responsible for reactive management and monitoring of network alarms. In the same year, they were promoted to Senior Desktop Support Engineer (Team Lead) at Illumina, where they implemented new procedures for the team and lead the team when the IT Manager was out of the office. In 2014, they joined Cotiviti as a Deskside Specialist - RET UK, where they were responsible for leading, managing and delivering all major infrastructure projects. Darren also joined Kier Group as an IT Support Analyst, where they were responsible for providing support to all users at Group Head Office. In 2017, they were promoted to Solutions Technical Consultant at Philips, where they provided Project Manager support and solutions. In 2020, they joined Proscia as a Customer Support Manager EMEA, where they managed and hired a team of customer support, led customer IT meetings, configured the Proscia application to specific customer requirements and troubleshooted and resolved customer issues/problems.

Darren Mills attended Billericay Senior from 1989 to 1992, and Intercontinental School Jeddah from 1988 to 1989. In addition, they obtained the ITIL v3 Foundation certification from Pink Elephant in October 2014.