KH

Kirsten Harward

Client Success Specialist at Prosperity BH

Kirsten Harward has a diverse work experience that spans across various industries. Kirsten started their professional career in 2003 at the University of Utah, where they worked as an administrative assistant in the Department of Pathology.

In 2004, Kirsten joined Event Support as a Promotions, Marketing, and Events specialist, where they worked until 2009. Kirsten then joined ADP in 2006 as a Communications Specialist and Project Manager, staying with the company until 2014.

From 2014 to 2015, Kirsten worked as an Associate Implementation Manager at inContact. Following this, they joined Hen House Ventures in 2018 as a Marketing Copywriter.

In the same year, they also worked at Moog Inc. as a Sr. Customer Advocacy and Customer Experience professional until 2019.

From 2017 to 2018, Kirsten worked at Intermountain Healthcare as a Project Manager/Analyst.

In 2020, they joined Global Payments Integrated as an Implementations Coordinator, responsible for facilitating the implementation process of newly onboarded merchants.

In 2021, Kirsten worked at NexTrust, Inc. as a Customer Success professional until 2023. Currently, they hold the position of Client Success Specialist at Prosperity Behavioral Health, a role they have held since July 2023.

Overall, Kirsten Harward possesses a strong background in customer success, project management, event management, and administrative support in both the healthcare and technology sectors.

Kirsten Harward earned their Bachelor's Degree in Mass Communication from the University of Utah, where they studied from 2002 to 2006. Before that, they attended Dixie State University from 2000 to 2002 and obtained an Associate of Science degree in Biology/Biological Sciences, General. Kirsten Harward also holds additional certifications in Customer Service Strategy from LinkedIn, obtained in April 2019, and Professional in Human Resources (PHR®) from the HR Certification Institute - HRCI, obtained in June 2013.

Links

Timeline

  • Client Success Specialist

    July, 2023 - present