Florence Etienne

Florence ETIENNE is an experienced professional in customer service and account management with a comprehensive background in various managerial roles. Currently serving as a Customer Service Coordinator at ProXES since March 2022, Florence previously held the position of Maintenance Contracts & Spares Manager at Dematic from September 2011 to October 2019, where responsibilities included managing sales and maintenance teams, enhancing process efficiency, and implementing training plans. Prior experience also includes serving as a Key Account Manager at Anixter Inc from 2005 to 2010, focusing on developing a portfolio of international customers in the aerospace industry, and as a CS & Sales Admin Manager at Windsong International Distribution & Xtra Music from 1997 to 2004, where Florence was instrumental in establishing the sales administration department. Educational qualifications include a Licence in International Business from Université Paris Cité, obtained in 1991.