Jenie YW has extensive experience in hospitality and customer service, currently serving as a Resource Quality Management Admin at PT. Multi Kontrol Nusantara since 2010, with responsibilities including identifying the completeness of handover documents. Prior experience includes roles as a Receptionist, interacting with callers at MKN, and as a Teller at PT Bank Mega Tbk., where customer interactions involved providing account information and banking services. Jenie also held positions as a Food & Beverage Receptionist at Shangri-La Hotel, a Customer Relation Officer at Sriwijaya Air, a Greeter at Gajahmada Graha Hotel, and a Receptionist at Mutiara Hotel, emphasizing exceptional customer service throughout a career that began in 2002. Jenie holds a Diploma in Hotel & Tourism from Universitas Merdeka Malang, earned between 2004 and 2007.
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