Kawsar Hamid

Kawsar Hamid is an accomplished banking professional with extensive experience in customer service and relationship management. Currently serving as a Branch Relationship Officer at Pubali Bank Limited since January 2022, Kawsar is responsible for managing loan requests, monitoring advance portfolios, and resolving customer inquiries regarding loan products. Kawsar co-founded Self Development of Bangladesh in August 2016, enhancing organizational growth through strategic initiatives. Previous roles include Service & Business Quality at Eastern Bank Limited, where Kawsar focused on high-profile customers and compliance, and customer service positions at Grameenphone Ltd and Genex Infosys Limited, emphasizing customer experience and operational efficiency. Kawsar holds an MBA and a BBA in Accounting from the University of Dhaka, complemented by strong analytical skills and a positive work ethic.