Surabhi Srivastava

Surabhi Srivastava is a skilled professional with extensive experience in IT support and service desk roles. Currently serving as a Service Desk Specialist at Publicis Groupe since September 2025, Surabhi previously held various positions at Brillio, including Senior Service Desk Analyst and Information Technology System Analyst. Additional experience includes roles as a Senior Technical Support Executive at IBM and System Administrator at Kyndryl, along with earlier positions as an Applecare Advisor at Teleperformance and Customer Service Representative at Majorel. Surabhi holds a Bachelor of Arts degree in English Language and Literature from Lucknow University, completed in May 2021.