Kathryn Stone

Kathryn Stone possesses extensive experience in the aviation and customer service sectors, currently serving as a Customer Service Agent at Qantas since September 2022. Previous roles include Concierge/Administration at NSW Health and Manager Operations at Virgin Atlantic Cargo. Kathryn held significant positions at Air New Zealand, including Senior Airport Operations Manager and Airport Operations Manager, where responsibilities encompassed overall safety, security, customer experience, and team leadership. With a strong foundation in travel consultancy from Harvey World Travel and Travelscene and early experience as a Customer Service Agent at Qantas, Kathryn demonstrates a robust background in delivering exceptional customer service. Educationally, Kathryn holds an Advanced Certificate in Travel and Tourism from Loftus TAFE.