Carolina Martins

Carolina Martins has over 18 years of work experience in the field of Human Resources. Carolina is currently working as the Global HR Head at QMC Telecom Brasil, where they are responsible for Human Resources across six countries in the Americas. Their main challenges include supporting a 25% annual business increase by hiring and developing talents globally.

Prior to this, Carolina worked at Recicleiros as a Human Resources Business Partner, where they supported the company's growth in personnel and expansion to new cities. Carolina also provided a Learning Plan to develop C-Level leadership skills and advised on the company's workforce plan.

Carolina has also worked at Accenture as a T&O Senior Manager, where they specialized in Change Management projects. Carolina was involved in the Work & Workforce For the Future initiative, offering development programs.

At Braskem, Carolina served as an Organizational Development Manager, where they implemented a governance and operational model for HR and promoted cultural change within the company. Carolina also focused on developing skills through an organization-wide reskilling program.

Before joining Braskem, Carolina worked at Santander Brasil as an HR Manager, overseeing Talent Management, Learning, and Development for the global bank. Carolina was responsible for talent mapping and planning, succession process design, and the implementation of the Santander Academy, the company's corporate university.

Carolina began their career at Accenture as a Manager, where they led Process Change and Change Management projects for various industries. Carolina also participated in professional development courses focused on consulting, talent management, and HR strategic planning.

Prior to Accenture, Carolina worked at ICTS Global as a Change Management Consultant, providing improvement solutions for risk, loss prevention, and security issues in the telecommunications and retail sectors. Carolina implemented ethical culture at wholesale and telecom companies and led change management and organizational design projects in loss prevention at a retail company.

Carolina's first HR role was at Hi Platform, where they established the Human Resources department for a CRM technology company. Carolina contributed to values statements, recruiting and hiring processes, and workflow design.

Carolina's early career experience includes working at Kimberly-Clark as an HR Assistant, where they coordinated logistics, training, and project assistance for a SAP deployment.

Overall, Carolina Martins has a diverse range of experience in HR, including talent management, learning and development, change management, and organizational development. Carolina has a track record of successfully implementing initiatives and supporting business growth.

Carolina Martins has a diverse educational background. In 1998, they attended Universidade Estadual Paulista Júlio de Mesquita Filho, where they pursued a Licenciatura degree in Psychology and HR. Carolina completed their undergraduate studies in 2002.

In 2007, Carolina enrolled in FGV - Fundação Getulio Vargas and obtained an MBA degree in Strategic and Economic Management in 2008. This program focused on enhancing their knowledge in these areas.

In 2013, they participated in an extension program at FIA - Fundação Instituto de Administração, which allowed their to gain additional expertise in Corporate University.

Recently, in 2019, Carolina joined ISE Business School and completed an Immersion Program in Business Administration and Management.

To further expand their skillset, Carolina obtained certifications from Banco Santander and Accenture. In 2011, they became a certified faculty member at Accenture, and in 2017, they achieved the Faculty certification as a certified internal multiplier from the Academia Santander at Banco Santander.

In 2020, they attended Pontifícia Universidade Católica do Rio Grande do Sul for a course on "Competências Profissionais, Emocionais e Tecnológicas para Tempos de Mudança" (Professional, Emotional, and Technological Skills for Times of Change), which focused on enhancing productivity.

Carolina Martins' education history demonstrates their commitment to continuous learning and acquiring knowledge in various fields.