Glen Pankhurst

Glen Pankhurst has a long and varied work experience. Glen began their career in 2003 as a Team Leader & Software Developer for Goodyear (South Pacific Tyres). In 2005, they moved to Bond Wireless as a Software Development Manager, where they led software development and systems architecture for an Australian company providing innovative communications services and products globally. In 2008, they became the Sustainability Director of IT for Village Green Global Inc. In 2013, they joined Qorus Software as a Strategic Customer Success Manager, and later as a Customer Success Manager. In this role, they implemented document automation solutions with a sales team of 7, for Microsoft Office and SharePoint Clients. Glen facilitated the successful transition from a service led company to a product led entity, with a more streamlined and sell-able product, driving profitability up by 40%. Glen also led support for a new subscription- based model that was more attractive to investors and aided in increasing revenue by 30% and reducing overhead. Glen was an integral player in the development of a new Customer Success Manager role and team to support the transfer and migration of large enterprise and key customers to the version 2 legacy solution, including Microsoft.

Glen Pankhurst received their Bachelors of IT from Bond University in 2003, with a field of study in Software/Database/Web Development and a minor in Project Management/Software Engineering. In 2014, they obtained a certification from the Association of Proposal Management Professionals (APMP SA).