Jim Ziaja currently serves as the Vice President of Business Development at Qualfon, a comprehensive marketing and contact center service provider specializing in customer lifecycle management. With extensive experience in the industry, past roles include Vice President of Business Development at TeleTech and Senior Vice President at WNS. Jim Ziaja also held the position of VP at IBM Daksh. Academically, Jim Ziaja holds a Master of Business Administration from St. Edward's University and a Bachelor of Science in Mechanical Engineering from the University of Missouri-Columbia.
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