Alexandra Fieber

Manager, Customer Success Operations at Quorum

Alexandra Fieber has a diverse work experience spanning several companies and roles. Alexandra began their career as an Operations Assistant at outLoud Radio from February 2012 to February 2014. In 2014, they joined the San Francisco Travel Association as an Associate in Convention Sales. From July 2015 to June 2019, they worked as a Manager in Business System Analyst. Alexandra then progressed to become a Senior Manager in IT & Operations Change Management from July 2019 to April 2020. In 2021, they joined Lively, Inc. as a Manager in Customer Experience Operations from January to May, after which they were promoted to Director of the same department until January 2022. Presently, Alexandra holds the position of Manager in Customer Success Operations at Quorum since May 2022.

Alexandra Fieber completed their undergraduate education at San Francisco State University from 2011 to 2014, earning a Bachelor of Science degree in Business Administration with a focus on Marketing. In addition to their formal education, they have obtained various certifications in areas such as bias confrontation, managing organizational change, operational excellence, business analysis foundations, creating a culture of change and learning, organization design, requirements elicitation and analysis, and managing for results. These certifications were obtained from LinkedIn, with the most recent one obtained in January 2020.

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Timeline

  • Manager, Customer Success Operations

    May, 2022 - present