Reed Myers is an experienced professional in digital project management and customer support, currently serving as the Director of Global Customer Support at Radancy since January 2021, after progressing through roles such as Manager and Team Lead in Customer Experience & Support. Prior to Radancy, Reed held a Digital Project Manager position at TMP Worldwide and contributed as a Technical Support Specialist and Metrics Specialist, addressing escalated product issues and overseeing a large client database. Initial career experience included roles as Web Solution Specialist and Support Analyst at Charity Dynamics, providing technical support for non-profit campaigns. Reed's military background as a UAS Instructor Operator in the US Army included training operators for flight operations. Educational achievements include studies in Web Design at University of Maryland Global Campus and an Associate's degree in Network and System Administration from Austin Community College.
April, 2024 - present
April, 2022
June, 2021
January, 2021