Caroline Plastino Polio

Client Support Lead at RapidRatings

Caroline Plastino Polio has a diverse work experience spanning various industries and roles. In 2009 and 2010, they worked as an Attraction Host at Walt Disney World. From 2011 to 2014, they held the position of Psychologist Intern at Serviço de Psicologia Aplicada and Hospital Federal da Lagoa. In 2013 and 2014, they worked as an English Teacher at CNA. In 2017 and 2018, they served as a Game Advisor at GameStop. Caroline then joined Amazon as a Data Associate from February to October 2018. In 2018, they joined RapidRatings and held various roles, including Network Outreach Associate from 2018 to 2020, Senior Network Outreach Associate from 2020 to 2021, and Financial Data and Operations Manager from 2021 to 2022. Currently, they are an Operations Manager, FHRx Value Solutions at RapidRatings, where they focus on improving service delivery effectiveness and membership renewal rates while implementing process improvements and workflows. In addition, they collaborate with cross-functional teams and mentors new hires. Caroline's experience highlights their adaptability and proficiency in diverse roles and industries.

Caroline Plastino Polio pursued their education from 2015 to 2017 at Northeastern University. During this period, they obtained a Master of Science (MS) degree in Organizational Leadership with a concentration in Human Resources.

Links

Previous companies

GameStop logo
Amazon logo

Timeline

  • Client Support Lead

    October 1, 2023 - present

  • Operations Manager, FHRx Value Solutions

    August, 2022

  • Financial Data and Operations Manager

    May, 2021

  • Senior Network Outreach Associate

    March, 2020

  • Network Outreach Associate

    November, 2018