Brittany Kimbrough

Brittany Kimbrough is an accomplished Cloud Support Manager at RapidScale, with a robust background in technical support and project management. Since June 2019, Brittany has progressed through multiple roles, including Cloud Support Technician, Team Lead, and Supervisor, overseeing the Quality Assurance/Customer Onboarding Team and managing customer Citrix environment upgrades. Previous experiences include a Technical Ghostwriter at Sourceress, a Hardware Engineering Co-op at Lenovo where Brittany developed a machine learning recommendation engine, and managerial roles at Chipotle Mexican Grill and Taco Bell, demonstrating leadership skills and customer service expertise. Brittany holds an Associate of Science degree in Computer Programming from Wake Technical Community College.