Sneha Sinha

Senior Manager - Customer Success & Engagement at RapL

Sneha Sinha has a wealth of experience in customer success, engagement, and business development. Sneha is currently a Senior Manager - Customer Success & Engagement at RapL Inc. Prior to that, they were Manager at VirtusaPolaris from 2016 to 2021. In 2015, they were an MBA student at IIM Bangalore EPGP, where they completed academic projects for the Indian-Korean FDI opportunities for the Korean Ambassador. From 2006 to 2015, they worked at Infosys in various roles, including Senior Consultant, Branding Consultant, Technology Lead, Technical Analyst, and Senior Software Engineer. During their time at Infosys, they championed a deal over two years for Partner and Award management in Loyalty points, launched the tagline 'Learn Share Innovate' for Infosys-Pune, replaced an incumbent vendor managing credit card applications for a global bank's operations in UK and Italy, changed the workflow and trained a cross-functional team for the implementation of Single Euro Payment Area in ten European markets, and designed a system to hold meta-data for transactions to enhance billing invoice details for a European bank and telco.

Sneha Sinha attended Army School from 1987 to 2002, where they studied Science, Physics, Chemistry, Mathematics and Computers. Sneha then obtained a Bachelor of Engineering - BE from Savitribai Phule Pune University from 2002 to 2006 in Information Technology. In 2010, they obtained a Banking 101 certification from InfoSys Ltd. Finally, they obtained a Master of Business Administration (M.B.A.) from Indian Institute of Management Bangalore from 2015 to 2016 in Business Administration and Management, General.

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  • Senior Manager - Customer Success & Engagement

    January, 2021 - present

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