Vaibhav Narula

Director - Customer Success(apac) at RateGain

Vaibhav Narula has a strong background in corporate travel management, with experience working for various companies such as RateGain, American Express Global Business Travel, American Express, and Carlson Wagonlit Travel. As a Regional Lead (APAC) - Customer Success at RateGain, Vaibhav is responsible for driving RFPs with clients, conducting business reviews, improving profitability through pricing negotiations, and managing relationships with internal stakeholders. With a Master's degree in Operations Management and Supervision from Institute of Management Technology, Vaibhav's expertise lies in client servicing, business development, and ensuring customer satisfaction in the travel industry.

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