Adam Lord

Adam Lord is an accomplished insights and risk management professional with extensive experience spanning multiple sectors. Currently serving as a Client Research & Insight Manager at Rathbones Group Plc since July 2021, Adam specializes in driving insight workstreams and employing qualitative and quantitative research methodologies to influence strategic decision-making. Previously, Adam held several key roles at Barclays, including Senior Manager for Digital, Customer Experience and Integrations, where responsibilities encompassed customer experience strategy development and collaborative efforts to enhance product offerings. Adam's career also features significant experience in risk management, having served as Group Risk Manager at 1st Stop Group Ltd and in various analytical and compliance roles at NewDay and the Financial Ombudsman Service. Adam's background reflects a strong ability to communicate insights effectively, develop strategic frameworks, and manage cross-functional teams to achieve organizational objectives.