Engineering · Full-time · Piedmont, Italy
Readymode is a cloud-based all-in-one predictive dialer that intelligently connects call center agents with more leads in less time.
We are on a mission to “transform the way businesses communicate with their customers.” At ReadyMode, we live and breathe our Core Values, the 4 E’s - Empathy, Empowerment, Engagement and Excellence. We embody these at all times, whether that relates to our clients or teammates. ReadyMode is the place to be if you like to win and value a collaborative environment that will foster your growth.
Senior Backend Software Engineer
In this role you will be building ReadyMode next-generation, a cutting-edge contact center platform. The primary focus will be on integrating multiple disparate technologies into unified automation. An ideal candidate for us is an experienced engineer who is passionate about building high-performance cloud-based platforms and applications, a brilliant problem solver and a creative self-starter. As a member of the team, you will take backend ownership of a solution to deliver services enriching our contact center platform and applications.
What You'll Do
Be part of an agile team to develop a scalable, highly available application platform
Participate and contribute to requirements analysis and grooming
Understand performance and scalability principles and apply them when developing software
Backend feature development from API implementation all the way through the middleware and backend platform
Document and communicate clearly architecture and implementation solutions
Work closely with product managers, testers, and application architects
Troubleshoot, harden, support, and evolve current platform in production
Required Qualifications/Experience
Bachelor Degree or higher in Computer Science, Software Development or related fields
Strong Computer Science fundamentals in design, data structures, algorithms, problem solving and complexity analysis
7+ years of industry experience in server-side development
Experience architecting, developing and deploying internet scale, distributed and mission-critical services
Strong understanding of event-driven systems and architectures
Experience in designing and implementing asynchronous applications
Experience in designing and implementing microservices architectures
Experience in applying design patterns and separating concerns in a distributed system
Experience in designing and implementing AWS cloud native applications
Experience in designing and implementing RESTful interfaces
Experience working with MySQL Or other Relational Databases
Proficient in one of the following popular eco-systems
Experience working on the Frontend with React and typescript is desired
Experience working with Websockets is desired
Experience with the LAMP Stack is desired
Experience working within an Agile/Scrum team
Positive, self-motivated, and enthusiastic attitude with a strong sense of ownership
Strong communication skills, both verbal and written
Fluent in the English language
Bonus Points
Experience Asterisk (VOIP)
Experience with containerization
The Perks and Benefits