Keith Fenwick

Keith Fenwick has extensive work experience in various roles. Keith started their career at the Ottawa Lynx & Ottawa Rapidz Baseball Club as a Box Office Manager in 2007. Keith then worked at Zip.ca, first as a Customer Service Representative from 2008 to 2011, and then as an Online Kiosk Operation Coordinator from 2011 to 2012.

In 2012, Keith joined Rebel.com as a Customer Service Manager, where they successfully recruited, onboarded, and trained new representatives while implementing team building programs to reduce turnover. Keith was recognized as Employee of the Year in 2014.

Keith's role expanded at Rebel.com as they became an Operations Manager in 2014. In this position, they managed the day-to-day operations, including overseeing the Live Production Support Team and building partnerships with suppliers.

Currently, Keith holds the position of Vice President Operations at Rebel.com. As part of the Executive Leadership Team, they are responsible for all corporate operations, including HR, client relations, administration, event planning, and strategic planning initiatives. Keith consistently offers advice and recommendations to inform key decision-making processes.

Overall, Keith Fenwick has a strong background in operations management, customer service, and leadership, with notable achievements throughout their career.

Keith Fenwick attended Algonquin College of Applied Arts and Technology from 2004 to 2006, where they obtained a diploma in Small and Medium Enterprise Management. Keith has also obtained additional certifications, including being a Certified Management Representative from the Joint Health and Safety Committee and a PMC Training Certification (Transition from Co-Worker to Team Leader) from an unspecified institution. The specific months and years when they obtained these certifications are not provided.