Ryan Littleton

Ryan Littleton has a diverse work experience in the field of technical support and customer success operations. Ryan currently holds the position of Director of Technical Support at Recharge Payments since March 2021. Prior to this, they served as the Manager of Customer Success Operations from April 2020 to March 2021 at the same company.

Before joining Recharge Payments, Ryan worked at SendGrid, where they held several roles. Ryan was a Senior Manager | Customer Support from October 2018 to April 2020 and a Manager | Customer Support from November 2016 to September 2018. Ryan also served as a Support Team Lead from May 2015 to November 2016, where they led a frontline support team, provided coaching, handled escalations, and assisted team members with career development. Ryan started their journey at SendGrid as a Support Engineer from September 2013 to September 2014, where they provided frontline support via phone, live chat, and email for customers at all package levels.

Ryan's earlier work experience includes positions at T-Mobile, where they worked as a Senior Specialist, Technical Care from July 2012 to September 2013 and as a Technical Specialist from April 2011 to July 2012.

Ryan Littleton attended the University of Colorado Colorado Springs from 2006 to 2010, where they earned a Bachelor of Arts degree in Communication.