Ashley B.

Ashley B. has a diverse work experience spanning various roles and industries. Ashley began their career at RE/MAX as a Regional Technology Trainer, conducting web training sessions and educating real estate professionals on market trends and marketing techniques. Ashley then joined BombBomb | Relationships Through Video, where they served as an Implementation Consultant, responsible for training and educating customers on email marketing strategies and best practices. Ashley later transitioned into the role of Customer Enablement Manager at BombBomb, focusing on managing training and education initiatives.

After that, Ashley joined Zoom, starting as a CSM & Enablement Manager and then progressing to become a Customer Success Operations Manager. In these roles, they established and refined workflows, influenced development and strategy for customer success systems, and collaborated with internal stakeholders on key objectives to maximize productivity and outcomes. Ashley's contributions were recognized with three MVP awards for Zoom Customer Success Operations & Enablement.

Currently, Ashley is working at Recognizeapp.com as the Director of Operations. Specific details about their responsibilities and accomplishments in this role are not provided.

Ashley B. obtained a Bachelor's degree in Communications & Media from the University of Missouri-Kansas City, where they studied from 2005 to 2010. Additionally, they hold certifications in Agile Project Leadership from LinkedIn, obtained in 2022, and Design Thinking: Customer Experience from LinkedIn, obtained in 2018.