Edgar Chen

Customer Success Operations Manager at Recurly

Edgar Chen is an accomplished Customer Success Operations Manager at Recurly since September 2019, noted for maintaining a 100% customer retention rate while managing an ARR of $6.8 million and achieving a 16% portfolio growth during the challenges of 2020. Prior experience includes roles at Taos, where revenue growth exceeded 45% for a major account, and Verizon Enterprise Solutions, where Edgar achieved a 100% retention rate for over $5 million in annual revenue. Edgar has also held business development positions at TANGO SOURCE LIMITED and YiFit Technology Development Co., contributing to strategic partnerships and market entry strategies. Edgar's academic background includes studies at San Jose State University.

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