Anna I.

Anna I. has a diverse and extensive work experience spanning multiple industries and roles. Starting in 2001, they worked in various positions within the Israel Defense Forces, gaining expertise in system administration and network operation. Anna then transitioned to the private sector, joining Comverse in 2006, where they supported T1 carriers in North America and ensured production environment availability and performance.

In 2011, Anna I. joined OpTier as a Support Engineer and later became a Server Support Team Leader. Their responsibilities included leading a team and providing support to customers. Anna then moved to Microsoft in 2014, working in Antimalware Operations.

Anna I. joined Redis in 2015, where they held multiple roles, including Senior Customer Success Engineer, Customer Success Team Leader, and Customer Onboarding Manager. Anna became a Technical Account Manager Lead in 2018 and continued to contribute to customer success until 2019.

In 2021, Anna I. returned to Redis as a Strategy and Practice Expert in Customer Success and subsequently became the VP of Customer Success in May 2022.

Overall, Anna I. has a strong background in customer success, technical support, and system administration, with vast experience in various industries and leadership roles.

Anna I. attended the Open University of Israel from 2008 to 2010, where they studied Management. Prior to that, they attended Afeka from 2006 to 2008, but their field of study was not specified.