redk - CRM & CX Transformation
Hideki E. Hashimura is currently working as the CRM/CX Transformation Strategist & CMO at redk since October 2009. He also serves as an Associate Lecturer at Churchill College, University of Cambridge, focusing on CX and Digital Transformation. Additionally, he has been an Executive Advisor on the SugarCRM Partner Advisory Board and has held various leadership roles in the CRM and marketing field throughout his career, including founding Horizon - SugarCRM España.
redk - CRM & CX Transformation
redk is a CRM consulting company with a difference. We have gone through the process of delivering over 300 tech projects in over 17 years. Over that time, we have gone into the nitty-gritty of different business operations and how CRM solutions assist them. We are expert CRM consultants. We help brands navigate the waves of CRM technology so they can deliver better customer experiences and realise their potential. We partner with Salesforce, Zendesk, SugarCRM and more to deliver successful end-to-end CRM projects. Our experience working side by side with hundreds of businesses helped us develop a deep understanding of customer relationship management best practices. We add value beyond the technology by understanding your business processes, current marketing strategy and future goals. We implement marketing automation solutions to improve customer satisfaction, offer strategy consulting and take a deep dive into the ins and outs of your operational efficiency. When it comes to CRM solutions, our team knows what they are talking about.