Hector Israel Rivero has a diverse work experience in various industries. Hector Israel is currently serving as the VP of Customer Success at REDX Software Company since 2020. In this role, they have introduced customer success best practices and achieved high customer satisfaction scores.
Prior to this, from 2016 to 2020, they worked as a Managing Partner at Specialty Concrete Solutions, where they successfully increased revenue and reduced costs through vendor relationships and contract negotiations.
Hector also has experience in the hospitality industry, specifically with The Ritz-Carlton Hotel Company. Hector Israel worked in management roles from 2008 to 2016, including the position of Front of House Director. During their tenure, they achieved top rankings in customer engagement and guest satisfaction, as well as exceeding sales goals.
Overall, Hector has demonstrated strong leadership, customer-centric approach, and an ability to drive positive results in their various roles.
Hector Israel Rivero has pursued education in the field of Business Administration and Management, General at Miami Dade College. However, specific details regarding the start and end years or completion of a degree are not provided.
October, 2020 - present