System Administrator

Company Description

Our company is a dynamic organization leveraging cutting-edge technologies to drive efficiency and innovation. We rely on a suite of software solutions to streamline our operations, enhance collaboration, and ensure seamless connectivity. To maintain our technological infrastructure and support our growing needs, we're seeking a talented Mid-Level System Administrator to join our team.

Job Description

As a System Administrator at REEF, you will play a critical role in ensuring the reliability, security, and optimal performance of our software stack and network infrastructure. You will be responsible for maintaining and supporting various software applications, managing network resources, and implementing best practices to enhance system efficiency and data integrity. Collaboration with cross-functional teams and vendors will be essential to drive continuous improvement and address emerging challenges.

Key Responsibilities

• Manage and administer Google Workspace, Jumpcloud, Microsoft Office, Monday.com, Freshservice, VPN, MS Dynamics, Azure, Matterport, and AWS environments.

• Ensure the availability, security, and integrity of network infrastructure, including routers, switches, firewalls, and VPN connections.

• Implement and maintain user accounts, access controls, and permissions across all software platforms.

• Monitor system performance, troubleshoot issues, and perform regular maintenance tasks to optimize performance and mitigate risks.

• Develop and implement backup and disaster recovery plans to safeguard critical data and ensure business continuity.

• Collaborate with internal stakeholders to understand system requirements and provide technical support and training as needed.

• Evaluate emerging technologies and recommend solutions to enhance system efficiency, scalability, and security.

• Coordinate with external vendors and service providers to resolve technical issues and implement system upgrades or enhancements.

• Document system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and ensure compliance with regulatory requirements.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.

• 3+ years of experience in system administration, network administration, or related roles.

• Proficiency in administering the following tools Google Workspace, JumpCloud, Microsoft Office 365, VPN technologies, Freshservice, Monday.com, MS Dynamics, Azure, Matterport, and AWS. (arranged in order of priority)

• Strong understanding of networking concepts, protocols, and security best practices.

• Experience with virtualization technologies, such as VMware or Hyper-V, is a plus.

• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

• Strong communication skills with the ability to collaborate effectively with cross-functional teams and external stakeholders.

• Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator Associate, or AWS Certified Solutions Architect are preferred but not required.

Benefits

Competitive salary package

Gym Membership allowance

Application Instructions

To apply for the System Administrator position at REEF, please submit your resume and cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application and considering you for this exciting opportunity to join our team!