Pankit P. is an experienced professional specializing in customer success and experience, currently serving as the Head of Customer Success & Experience at Reelo since January 2024. Previously, Pankit held the position of Head of Customer Success & Sales Enablement at EvaBot from October 2021 to June 2023 and worked as a Senior Manager at infoAnalytica, Inc. from November 2019 to October 2021. Pankit's extensive background at TTEC includes roles such as Manager of Customer Experience, Operations Team Lead, Performance Coach/Mentor, and Customer Care Representative, spanning from September 2013 to November 2019. Earlier experience includes serving as an Inside Sales Representative at Etech Global Services. Pankit has pursued education in various fields, acquiring a Licentiate degree in Russian Language from Gujarat Vidyapith, a High School Diploma in Mechanical Engineering from Gujarat Technological University, and completing courses at Wesleyan University and the University of Toronto focused on personal development and understanding human needs.
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