Pamela Carroll

Pamela Carroll is a seasoned Business Analyst with extensive experience in various industries such as banking, government, and water management. Pamela has held senior roles in companies like CYBG PLC and Scottish Water, and has been involved in significant projects such as the implementation of new registers as part of government acts. With a BA Honours degree in Business Information Management from Glasgow Caledonian University, Pamela's expertise lies in creating artifacts like service blueprints, customer journeys, process maps, and user stories in agile delivery teams.