Alejandro Lizama

Alejandro Lizama has a diverse work experience spanning over two decades. Alejandro currently holds the position of Director - Customer Success at relayr since November 2021. In this role, they lead cross-functional team efforts, drives alignment between Relayr's sales team, and is accountable for value delivery during the onboarding and adoption stages of the customer journey.

Prior to their current role, Alejandro worked as a Customer Success Manager at relayr from January 2021 to November 2021. In this role, they were responsible for value delivery and value demonstration for partners and customers, guiding them towards common success defined by outcomes and user experience.

Before joining relayr, Alejandro had a long tenure at various companies. Alejandro worked at Kathrein Group as the Communication Products Practice Leader for Latin America from April 2017 to June 2018. Alejandro was responsible for driving Kathrein's business associated with Communication Products BU in the Latin America region. Alejandro also served as a Senior Account Manager at Kathrein Group from January 2016 to June 2018.

Prior to their time at Kathrein Group, Alejandro worked at NSN - Nokia Solutions and Networks for several years. Alejandro held various roles including Regional Operations Manager for North America at the Centralized Solution Support Center (CSSC) from March 2012 to January 2016, Head of Network Systems Mexico at the CSSC from June 2010 to February 2012, and Solution Sales Manager for Converged Internet Connectivity from February 2008 to November 2010.

Earlier in their career, Alejandro worked at Sycamore Networks Inc as the LAR Sales Manager from August 2006 to September 2007. Alejandro also gained experience at Eastern Research Inc as the LAR Sales Manager from January 2005 to July 2006, and at Trend Communications Inc as the LAR Business Development Manager from August 2002 to July 2004.

Alejandro started their career at Agilent Technologies Inc, where they held multiple roles including Business Development Manager for LAR, Emerging account US West and Canada from June 2001 to June 2002, and Telecommunications Sector Major Account Executive from November 2000 to May 2001.

Alejandro began their professional journey at Hewlett Packard de Mexico, SA de CV. as a Sales Representative from April 1997 to October 2000. During this time, they managed accounts such as Telmex, Red Uno, and Telnor.

Overall, Alejandro Lizama's work experience demonstrates their expertise in customer success, business development, sales, and account management in the telecommunications, technology, and industrial sectors.

Alejandro Lizama attended Mexico Technology Jobs from 1991 to 1997, where they studied Power Electronics Engineering. Alejandro did not obtain a specific degree from this institution. In addition to their formal education, Alejandro obtained several certifications throughout their career. In 2018, they completed various courses on LinkedIn, including "Improving Your Memory," "Negotiating Your Job Offer," "Cloud Architecture: Core Concepts," "Efficient Time Management," "Recovering from a Layoff," "Strategic Thinking," and "Big Data Foundations: Techniques and Concepts." In December 2020, Alejandro obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER. Most recently, in June 2021, they obtained the Certified Customer Success Manager (CCSM) Level 2 certification from SuccessHACKER.