Mathew Hallett

Mathew Hallett has a diverse and extensive work experience spanning over several companies. Mathew currently holds the position of VP Global Service Delivery at RELEX Solutions since 2024. Prior to this role, they worked as the Director of Service Delivery at RELEX Solutions from 2023 to 2024. Mathew also served as the Head of Service Delivery EMEA Central from 2022 to 2023 and the Manager of Service Delivery UK from 2021 to 2022. Furthermore, they held the position of Senior Service Delivery Manager at RELEX Solutions from 2020 to 2021.

Before their tenure at RELEX Solutions, Hallett spent a significant part of their career at Waitrose. Mathew worked as a Senior IT Applications Operations Manager from 2012 to 2020. In this role, they were responsible for leading a group of teams in the operation of head office applications. Mathew achieved various accomplishments, including the introduction of major implementations of Data Warehousing, Big Data, Cloud CRM, MDM, and Mobile applications. Mathew also pioneered the use of ITIL processes, service measures, and service reporting within Waitrose IT.

Hallett's earlier experience includes working at John Lewis, Partnership Services Division in 2011 as a Project Lead for GFR Invoice Matching. Prior to that, they held multiple roles at Waitrose from 2002 to 2011, including Product Systems Manager and Forecasting Systems Manager.

Mathew'scareer began at John Lewis, where they held the positions of Systems Manager, Forecasting Systems Manager, Finance Systems Manager, and Programmer from 1993 to 2000.

Overall, Hallett has demonstrated strong leadership and expertise in service delivery management, IT operations, and project management throughout their career.

Mathew Hallett attended the University of Cambridge from 1990 to 1993, where they pursued a degree in Maths with a focus on Applicable Maths and Statistics. In addition to their formal education, they have obtained certifications in Agile Project Delivery from The Fantastic Thinking Company Ltd., CITP from BCS, The Chartered Institute for IT, and ITIL Foundation. The specific month of obtaining the certifications is not mentioned.