Alla Lechmann

Head Of Customer Experience at Remind.me

Alla Lechmann has extensive work experience in operations and customer service roles. In 2023, they will join remind me GmbH as the Head of Operations. Prior to that, they worked as an Operations Manager at the same company. From 2014 to 2023, Alla worked at Mercedes-Benz Bank Service Center GmbH, where they held various roles, including an Expert in Customer Service and Contract Management II (B2B), a Team Coordinator for Contract Activation (Interim position), and a Customer Service Representative for Contract Management II (B2B). Alla also had experience as a Customer Service Representative for Contract Termination for both LKW and PKW, and as an Assistant in Customer Service for Contract Termination for PKW. Before that, they worked as a Sales Representative in the indoor sales department at Saint-Gobain Building Distribution Deutschland GmbH from 2011 to 2014.

From 2008 to 2011, Alla Lechmann attended AFBB Akademie für berufliche Bildung gGmbH, where they obtained a degree in Groß- und Außenhandel (IHK). No specific field of study was mentioned.

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Timeline

  • Head Of Customer Experience

    February 1, 2024 - present

  • Head of Operations

    June, 2023

  • Operations Manager

    April, 2023