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Whitney Hale

Senior Learning Experience Partner at Rent.

Whitney Hale has a diverse work experience, starting with their role as a Customer Service Representative at Zouire Marketing Group from September 2005 to March 2007. From there, they became a Warehouse Manager from March 2007 to February 2010, and eventually a Warehouse/Call Center Manager from September 2004 to February 2010.

In 2011, Whitney joined RKS Management as a Property Manager, where they managed a 129-unit housing complex. Whitney'sresponsibilities included conducting background checks, collecting payments, supervising maintenance staff, and maintaining relationships with residents and vendors.

In 2014, they started working at RentPath as a Level II Concierge Representative, specializing in assisting apartment communities across the country. Whitney managed a portfolio of 800+ multi-unit housing communities, providing routine and specialized customer service while also maintaining a detailed training regime for new hires.

Whitney then transitioned to the role of Concierge Team Lead at RentPath in September 2016. In addition to training incoming Concierge Representatives, they provided continuing education for Level 1 and Level 2 agents. Whitney created and maintained content, developed training videos, managed a team of 4 Level 2 Concierge Representatives, and worked with product owners to ensure up-to-date presentations.

Whitney's most recent role is as a Senior Learning Experience Partner at Rent., starting in January 2023. Further details about this role, including the end date, are not provided in the provided information.

Whitney Hale attended The University of Texas at Austin from 2000 to 2001, pursuing a field of study in Liberal Arts. Whitney did not obtain a degree during this time. In addition to their education, Whitney obtained the certification "Content Marketing: Staying Relevant" from LinkedIn in February 2020.

Links

Timeline

  • Senior Learning Experience Partner

    January, 2023 - present

  • Program Manager Lead Trainer Sales

    January, 2018

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