Jessica Harjo

Jessica Harjo has a solid work experience in customer experience and operations roles. Their most recent position was as the Head of Customer Experience at RentCheck starting in February 2023. Before that, they worked as a Senior Customer Experience Manager at RentCheck from January 2022 to February 2023. Prior to RentCheck, Jessica worked at Levelset as a Team Lead - Mid Market Customer Success Manager from February 2019 to January 2022. Jessica also has experience at zlien, where they held roles such as Training and Onboarding Manager from February 2018 to February 2019, Researcher and Data Administrator from August 2016 to February 2018, and Operations Team Member from February 2016 to August 2016. Overall, Jessica has accumulated valuable experience in customer experience, training, onboarding, and operations within the construction industry.

Jessica Harjo attended the University of New Orleans from 2014 to 2018, where they earned a Bachelor of Business Administration (B.B.A.) degree. Their field of study was Human Resources Management/Personnel Administration, General. In August 2021, they obtained a certification as a Certified Customer Success Manager (CCSM) Level 3 from SuccessHACKER.