Dallas K.

Dallas K. has a well-rounded work experience, starting with a role as a Senior Technical Support Specialist at RepeatMD in 2023. Prior to that, Dallas worked at Intelgica from 2021 to 2023, where they started as a Technical Specialist - Service Desk and then transitioned to an IT Service Desk Engineer role. At Intelgica, Dallas provided technical support to employees across various companies and countries, resolved incidents and tickets, managed software and hardware issues, and collaborated with IT teams. Dallas also worked as an IT Student Tech and an Office Assistant at the University of North Texas from 2019 to 2020. Before that, Dallas gained sales experience as a Sales Consultant at Verizon, a Mobile Expert at T-Mobile, and a Sales Associate at RadioShack.

Dallas K. began their education at Collin College in 2016 and completed their Associate of Arts (AA) degree in an unspecified field of study in 2019. They then continued their education at the University of North Texas G. Brint Ryan College of Business from 2019 to 2021, where they obtained a Bachelor of Business Administration (BBA) degree with a concentration in Business Integrated Studies (BCIS).

In addition to their formal education, Dallas K. has obtained several certifications. These include the CompTIA A+ Core 1 (220-1101) Cert Prep: 8 Portable Computing from LinkedIn obtained in April 2023, the Windows 11: Administration from LinkedIn obtained in April 2023, the MS-900 Exam Prep: Microsoft 365 Fundamentals Course from Udemy obtained in March 2023, the Windows 10: Manage and Maintain Windows 10 from LinkedIn obtained in March 2023, the Windows 10: Supporting Users Essential Training from LinkedIn obtained in March 2023, the Windows 11: Manage and Maintain from LinkedIn obtained in March 2023, the IT Service Management Foundations: Problem Management from LinkedIn obtained in February 2023, the Microsoft 365 Fundamentals (MS-900) Cert Prep: 2 Core Microsoft 365 Services and Concepts from LinkedIn obtained in February 2023, the IT Service Management Foundations: Tools from LinkedIn obtained in January 2023, the Microsoft 365 Enterprise Administrator Expert (MS-100) Cert Prep: Manage User Identity and Roles from LinkedIn obtained in January 2023, the Microsoft 365 Security Administrator Associate (MS-500) Cert Prep: 1 Implement and Manage Identity and Access from LinkedIn obtained in January 2023, the Microsoft 365 for Administrators: Supporting Users from LinkedIn obtained in January 2023, the Microsoft Office 365: Administration (Office 365/Microsoft 365) from LinkedIn obtained in January 2023, the CompTIA A+ (220-1002): Cert Prep 3 Windows and More from LinkedIn obtained in December 2022, the IT Asset Management (ITAM) - Hardware Asset Management (HAM) from Udemy obtained in December 2022, the Malware Analysis & Incident Response for IT Technicians from Udemy obtained in December 2022, the Microsoft 365 Fundamentals (MS-900) Cert Prep: 2 Core Microsoft 365 Services and Concepts (Q1 2022) from LinkedIn obtained in December 2022, the Microsoft 365 Essential Training for Administrators from LinkedIn obtained in November 2022, the TOTAL: CompTIA IT Fundamentals ITF+ (FCO-U61) from Udemy obtained in November 2022, and the Teamwork Foundations from LinkedIn obtained in November 2022.