Marie Claire Liclican

Merchant Services Support Agent at ResMan

Marie Claire Liclican started their work experience in 2015 as a Customer Service Representative at Sitel. Marie Claire then joined Concentrix in 2016 and worked as a Customer Service Representative II until 2017. In 2019, they joined Trend Micro Philippines as an Administrative Assistant until 2020. Since 2020, they have been working at ResMan Property Management Software, first as a Custom Form Associate and later as an Implementation Associate and Merchant Services Support Agent. In their roles at ResMan, they contributed ideas for improving work processes, maintained customer satisfaction by quickly resolving issues, and offered expert assistance.

Marie Claire Liclican completed their Bachelor's degree in Business Administration with a concentration in Financial Management from the University of Baguio. Marie Claire obtained this degree in 2019. Additionally, Marie Claire has earned various certifications, including an EF SET English Certificate (C1 Advanced) from the EF Standard English Test in December 2022, a Career Service Professional Eligibility from the Civil Service Commission in October 2018, a National Certificate II in Customer Services from the Technical Education and Skills Development Authority (TESDA) in April 2019, and a Certified Bookkeeper (CB) certification from the National Institute of Accounting Technicians in December 2020.

Links

Previous companies

Concentrix logo

Timeline

  • Merchant Services Support Agent

    September, 2022 - present

  • Implementation Associate

    August, 2022

  • Custom Form Associate

    October, 2020

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