Hariette Carbon

Client And Clinician Support/ Email Coordination Team Lead And A QA Auditor at ResolvedCX

Hariette Carbon currently serves as a Social Media Manager at Boutique'd By Lee Lee and Xhyndro Printing Services, holding these positions since August and May 2022, respectively. Additionally, Hariette has been with ResolvedCX since October 2021 as a Client and Clinician Support/Email Coordination Team Lead and QA Auditor, where responsibilities include maintaining productivity, customer satisfaction, and overseeing quality audits for a team of 20-30 agents. Prior experience includes a role as a Chat Moderator at Trendsi and as a Customer Service Representative at Alorica. Hariette holds a Bachelor of Secondary Education in Social Studies from the University of Mindanao.

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