Glenn Jones

Glenn Jones is an experienced IT professional currently serving as the ServiceNow Platform Manager at Rest since May 2024. Prior to this, Glenn held the position of Head of Advisory and Innovation at Veracity Consulting Group, LLC from January 2024 to May 2024, and at CloudGo from March 2021 to January 2024, where responsibilities included overseeing customer success and solution consulting in Australia. Notably, Glenn worked at Australia Post from January 2014 to November 2020, contributing to various roles including Head of Enterprise Service Management and Head of Enterprise Service Operations and Experience. Earlier experience includes serving as Major Incident and Problem Manager at Tabcorp and Network Solutions Architect before starting as an Application Support Analyst at BorderNET Internet Pty Ltd / Voise Pty Ltd. Glenn holds a Bachelor of Business Information Systems and an Advanced Diploma of Network Engineering from Swinburne University of Technology.