Iain Gooding

Iain Gooding's work experience includes a position as Head of Operational Optimisation at Retail Merchant Services since March 2021. Prior to this, they worked at Pendragon PLC as the Head of Performance Optimisation from October 2019 to February 2021, as well as a Customer Experience Transformation Manager on a contract basis from June 2019 to September 2019. Before that, they served as a Finance Contractor at Aperture Trading Ltd from April 2019 to June 2019. Their previous experience also includes working at BSkyB as an Insight Manager from February 2012 to October 2018, and at Citi as a Forecasting and Planning Manager from January 1999 to January 2012.

Iain Gooding completed their undergraduate studies at the University of Derby from 1992 to 1995, earning a degree in Law with Economics. In addition to their formal education, Iain obtained several certifications in various subjects such as Power BI, SQL, Six Sigma, Excel Data Analysis, Leadership, Project Management, Data Analytics, Predictive Analytics, Access, SQL Programming, PowerPoint, Statistics, and Word. These certifications were obtained from LinkedIn, with the most recent being in March 2019 and the earliest in December 2018.