Retirement Solutions UK
Keith Watkins is an experienced contact center manager currently serving at Headlam Group plc since February 2023. Prior to this, Watkins spent over 15 years at The AA, where various roles included Performance Lead, leading multiple team leaders in a retention operation, and Interim Customer Delivery Leader, overseeing service departments during structural changes. Additionally, Watkins played a significant role as a System Transformation-Functional Lead, focusing on process development to enhance system functionality. Other positions included leading performance initiatives and managing over 120 individuals in service departments, emphasizing quality improvement and KPI alignment with company policies and FCA guidelines.
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Retirement Solutions UK
Retirement Solutions is a leading equity release specialist that provides homeowners with advice and support to help them realise their retirement aspirations. Our committed team, including qualified financial advisers search the whole of markets for specialist products to meet every clients’ needs. Today, thousands of customers in the UK have utilised our specialist independent equity release services and specialist team to release equity from their homes. We are regulated by the FCA (membership number 483817) and members of the Equity Release Council. To learn more about Retirement Solutions, visit www.retirementsolutions.co.uk