Rico Harrison

Rico Harrison is an accomplished Senior Customer Success Manager with extensive experience in enterprise account management and customer engagement. Currently employed at Rev since March 2023, Rico utilizes best practices to foster customer-focused product development and strategic planning. Previously at Digital.ai, Rico served as a trusted partner to clients, driving desired outcomes through productive stakeholder meetings. At QuestionPro, Rico managed large enterprise accounts, consistently exceeding performance targets through strong business acumen. Rico also held roles at OutboundEngine and Yodle, focusing on customer satisfaction, project management, and team mentoring. Early career experience includes a supervisory role at Sprint, where call monitoring and coaching were prioritized to enhance team performance.